Amana AMVM970803BN Error Code E11: Open Rollout Switch
What Does Code E11 Mean?
Code E11 is a serious safety fault. The AMVM970803BN has a rollout limit switch positioned to detect flames escaping the burner area instead of being drawn into the heat exchanger. When flames roll out — from blocked or misaligned burners, incorrect gas pressure, or a venting problem — the switch opens and shuts the furnace down to prevent fire and heat damage.
Flame rollout is not a nuisance code to reset and forget. It signals that combustion is not staying where it belongs, which can damage wiring and components and poses a real fire and carbon monoxide risk.
Because the underlying causes involve gas pressure, burner condition, and venting, E11 is strictly professional territory. It relates to other combustion faults on this board such as EE0 (ignition lockout) and EE2/EE9 (pressure switch not closing), any of which can accompany a venting or combustion problem.
What You'll Notice
- The furnace is shut down and the display shows E11
- You may see soot marks or discoloration around the burner compartment
- A burnt smell near the furnace
- The furnace stopped during or shortly after ignition
Common Causes
| Cause | Likelihood | DIY? |
|---|---|---|
| Blocked or restricted burners | Most common | ✗ Call a pro → |
| Incorrect gas pressure | Common | ✗ Call a pro → |
| Misaligned burners | Common | ✗ Call a pro → |
How This Is Diagnosed
A technician inspects the burners for restriction, misalignment, or debris, checks that gas pressure matches the rating plate, and examines the heat exchanger and venting for conditions that would push flame out of the burner box. The rollout switch itself is verified last, since it is usually doing its job correctly.
This is informational only: rollout diagnosis involves gas pressure and combustion work that must be performed by a qualified technician. A tripped rollout switch should never simply be reset without finding the cause.
When to Call a Professional
This code involves components that are not homeowner-serviceable, so have a licensed HVAC technician diagnose and repair it. Keep in mind:
- The display shows E11 — treat it as an immediate call for professional service
- You see soot, scorching, or smell burning near the burner area
- The furnace repeatedly shuts down during ignition
- You suspect a blocked flue or combustion problem
Frequently Asked Questions
Can I just reset the rollout switch?
No. The rollout switch tripped because flames escaped the burner box. Resetting it without fixing the cause is dangerous and risks fire and carbon monoxide exposure. Call a technician.
Why is E11 considered dangerous?
It indicates flames are rolling out of the burner area instead of entering the heat exchanger, which can be caused by blocked burners, wrong gas pressure, or a venting fault — all serious combustion issues.
✓ Verified against manufacturer service manual — March 2026