Error Code 21

Bryant 355MAV Error Code 21: Gas Heating Lockout

TL;DR
Main gas valve relay on the variable speed furnace control is stuck closed or there is a miswire/short to gas valve wiring. BLUE wire goes to gas valve M terminal, GREEN/YELLOW wire goes to gas valve C terminal. Control will NOT auto reset.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code 21 Mean?

Main gas valve relay on the variable speed furnace control is stuck closed or there is a miswire/short to gas valve wiring. BLUE wire goes to gas valve M terminal, GREEN/YELLOW wire goes to gas valve C terminal. Control will NOT auto reset.

Common Causes

Cause Likelihood DIY?
Mis-wired gas valve (BLUE and GREEN wires reversed) Most common ✗ Call a pro →
Defective control board (valve relay stuck closed) Common ✗ Call a pro →
Short in gas valve wiring Uncommon ✗ Call a pro →

When to Call a Professional

Contact a licensed HVAC technician if:

Sources

  1. Bryant 355MAV Troubleshooting Manual, Status Code 21 (Page 15)