Error Code Status Code 11

Carrier 58MVC Error Code Status Code 11: No Previous Code

TL;DR
Status code 11 on your Carrier 58MVC means there are no stored fault codes. The code history has either been cleared manually or automatically erased after 72 hours. This is not an error.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code Status Code 11 Mean?

The Carrier 58MVC control board stores status codes for troubleshooting purposes, keeping a history of recent fault events. Status code 11 means the stored code memory is empty — there are no previous fault codes to report. This is the "all clear" status for the code history.

The code history clears automatically after 72 hours, regardless of whether the furnace loses power. It can also be cleared manually by jumpering the R, W/W1, and Y/Y2 thermostat leads together while the setup switch SW1-1 is in the ON position. After clearing, code 11 will display when you access the stored codes.

If you see code 11 and your furnace is working normally, no action is needed. If you see code 11 but are experiencing heating problems, it means any previous fault codes have already been erased. You may need to wait for the problem to recur so the control can capture a new status code for diagnosis. Make sure setup switch SW1-1 is in the OFF position during normal operation.

Common Causes

Cause Likelihood DIY?
Status history has been cleared and setup switch SW1-1 is in the ON position ✓ DIY fix →
Component test was successfully completed and setup switch SW1-6 is in the ON position ✓ DIY fix →

When to Call a Professional

Contact a licensed HVAC technician if:

Sources

  1. Carrier 58MVC Series 100 Troubleshooting Guide, p.8 & p.15