Error Code No Previous Code

Payne PG8MAA Error Code No Previous Code: No Previous Code

TL;DR
Your Payne PG8MAA is showing code 11, which simply means there are no fault codes stored in memory. This is a normal status — your furnace has not experienced any recent errors.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code No Previous Code Mean?

Status code 11 on the Payne PG8MAA means "No Previous Code" — there are no faults recorded in the control board's memory. This is the default status code and indicates normal operation. It is not an error.

The PG8MAA control board stores the most recent fault code in memory so that a technician can diagnose intermittent problems after the fact. However, stored codes are automatically erased after 72 hours. They are also cleared whenever 115V or 24V power to the furnace is interrupted (for example, if the breaker was tripped or the power switch was turned off and back on).

If you were expecting to find a stored fault code but see code 11 instead, it likely means either more than 72 hours have passed since the last fault, or the furnace lost power at some point which cleared the stored code. To recall a stored status code without clearing it, you can briefly disconnect and reconnect one RED wire from the draft safeguard switch, or momentarily short the TEST/TWIN terminal to the Com24V terminal.

Common Causes

Cause Likelihood DIY?
Normal operation with no faults recorded Most common — N/A

When to Call a Professional

Contact a licensed HVAC technician if:

Sources

  1. Payne PG8MAA Installation and Operating Instructions Manual