Error Code 24
High

Carrier 58MVP Error Code 24: Secondary Voltage Fuse Is Open

TL;DR
Code 24 means the 58MVP's 24-volt fuse is open (blown), typically from a short in the low-voltage thermostat wiring. A technician must find the short and replace the fuse.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code 24 Mean?

Status code 24 on the Carrier 58MVP indicates the secondary-voltage fuse is open. The control board has a low-voltage (24 VAC) fuse that protects the transformer secondary; when it blows, the board loses control power on that circuit. Carrier's guide points to a short circuit in the 24 VAC wiring as the cause.

The most common source is a short in the thermostat wiring — a pinched or chafed wire, a staple driven through a cable, or a shorted accessory such as a humidifier or zone control on the 24-volt circuit. On this control the fuse is a protective device, so simply replacing it without finding the short will just blow the new fuse.

Locating a wiring short and safely replacing the board fuse is electrical diagnostic work for a technician, not a homeowner repair.

What You'll Notice

Common Causes

Cause Likelihood DIY?
Short circuit in 24 VAC thermostat wiring Most common ✗ Call a pro →

How This Is Diagnosed

A technician disconnects the thermostat and accessory wiring to isolate the short, checks the R and C circuit for a direct short to ground, and inspects cable runs for pinched or chafed insulation. Once the fault is found and corrected, the correct-rated fuse is installed. This is low-voltage electrical diagnosis performed by a professional.

When to Call a Professional

This code involves components that are not homeowner-serviceable, so have a licensed HVAC technician diagnose and repair it. Keep in mind:

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Frequently Asked Questions

Can I just replace the blown fuse on my Carrier 58MVP?

Replacing the fuse without finding the short will usually just blow the new one. A technician needs to locate and fix the wiring short first.

What causes code 24?

A short circuit in the 24-volt wiring, most often the thermostat cable or a shorted accessory on that circuit.

Sources

  1. 58MVP Series 170 Troubleshooting Guide
  2. Carrier 58MVP Service and Maintenance Manual – ManualsLib

✓ Verified against manufacturer service manual — March 2026