Error Code 25
Low

Carrier 58MVP Error Code 25: Model Selection or Setup Error

TL;DR
Code 25 is a configuration error — the model plug (PL4) is missing or incorrect, or a setup switch (SW1-1 or SW1-6) is set wrong. It usually appears after a control-board swap and a technician should verify the setup.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code 25 Mean?

Status code 25 on the Carrier 58MVP is a model selection or setup error. The board identifies which furnace it is running through a model plug (PL4) and setup switches; if PL4 is missing or wrong, or if setup switch SW1-1 or SW1-6 is positioned improperly, the control flags this code. Carrier's guide notes that if the code flashes only 4 times on power-up, the control is defaulting to the model selection stored in memory.

This almost always follows a control-board replacement or service where the model plug was not transferred or the setup switches were left in the wrong position. Because the 58MVP is variable-capacity, correct model configuration determines airflow and staging behavior, so the setup must match the specific furnace. It is a lower-severity, configuration-level fault rather than a hardware failure.

Verifying the model plug and setup-switch positions against Carrier's documentation is part of proper commissioning and should be done by a technician; incorrect settings can cause improper operation.

What You'll Notice

Common Causes

Cause Likelihood DIY?
Model plug (PL4) missing or incorrect Most common ✗ Call a pro →

How This Is Diagnosed

A technician confirms the PL4 model plug is present and correct for the furnace, then verifies setup switches SW1-1 and SW1-6 against the installation instructions for the specific 58MVP model and capacity. Correcting the plug or switch positions clears the code. This is board-level configuration work for a professional.

When to Call a Professional

This code involves components that are not homeowner-serviceable, so have a licensed HVAC technician diagnose and repair it. Keep in mind:

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Frequently Asked Questions

What triggers code 25 on a Carrier 58MVP?

A missing or incorrect model plug (PL4), or a setup switch (SW1-1 or SW1-6) in the wrong position — most often after a control-board replacement.

Will the furnace still run with code 25?

It may run using a default stored configuration, but the setup should be corrected so airflow and staging match your specific furnace.

Sources

  1. 58MVP Series 170 Troubleshooting Guide
  2. Carrier 58MVP Service and Maintenance Manual – ManualsLib

✓ Verified against manufacturer service manual — March 2026