Error Code E 116
Low

Lennox EL296UHV Error Code E 116: High 24V Power

TL;DR
Your Lennox EL296UHV's 24V control power is reading high (the spec range is 18-30V). This usually means the incoming line voltage to the furnace is wrong; an electrician should verify the supply. The alarm clears when proper voltage returns.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code E 116 Mean?

Code E116 on the Lennox EL296UHV means the 24V control-circuit voltage climbed above the acceptable window this board holds between 18 and 30 volts. The 24V is produced by a transformer that steps down the furnace's incoming line voltage, so an unusually high 24V reading almost always traces back to an incorrect or high input voltage feeding that transformer.

The classic cause is the furnace receiving the wrong supply voltage — for example, a 240V feed reaching a transformer expecting 120V — which drives the secondary output far too high. High utility voltage can contribute as well, though in that scenario the incoming-mains code E113 usually appears first. In either case the control raises E116 to protect the electronics from over-voltage on the control side.

The alarm clears once the control senses proper voltage again. Because E116 points at the supply feeding the furnace, verifying and correcting the line voltage at the disconnect is electrician work, not a homeowner repair. E116 is the high-side partner to E115 (24V too low): E115 typically means too much accessory load pulling the voltage down, while E116 means the input voltage is too high — distinguishing the two tells a technician which direction to investigate.

What You'll Notice

Common Causes

Cause Likelihood DIY?
Incorrect line voltage supplied to furnace Most common ✗ Call a pro →

How This Is Diagnosed

A technician confirms the incoming line voltage at the furnace disconnect matches the nameplate rating, since a mismatched or high feed is the usual reason the 24V secondary reads high. Finding, for instance, a 240V feed on a 120V-configured unit explains E116 immediately.

If the incoming line voltage is correct but the 24V is still high, the transformer itself is suspect and may be producing excessive output. Because E116 clears when the control sees proper voltage, verification is confirming the 24V settles back into the 18-30V range once the supply is corrected.

When to Call a Professional

This code involves components that are not homeowner-serviceable, so have a licensed HVAC technician diagnose and repair it. Keep in mind:

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Frequently Asked Questions

What usually causes high 24V power?

Most often the furnace is being fed the wrong incoming voltage, which makes the step-down transformer put out too much on its 24V side. High utility voltage can contribute too, but that typically shows as E113 first.

Can I correct E116 myself?

No. Verifying and correcting the incoming supply voltage means working at the line-voltage disconnect, which is electrician work. It is not a homeowner-safe repair.

How is E116 different from E115?

Both concern the 24V control circuit's 18-30V range, but E116 means the voltage is too high (usually a wrong or high supply) while E115 means it is too low (usually too many accessories loading the transformer).

Sources

  1. Unit Information - icomfort ENABLED EL296UHV(X) Series Units

✓ Verified against manufacturer service manual — March 2026