Error Code d1
High

Rheem R96VA0702317MSA Error Code d1: No Model Data

TL;DR
Code d1 on the Rheem R96VA0702317MSA means the control board has no model data at all, so the furnace is completely shut down. The small model-data (memory) card at connector P6 is missing or its data cannot be found anywhere, and a technician must fit the correct card.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code d1 Mean?

Code d1 (No Model Data) is a critical fault on the Rheem R96V Integrated Furnace Control (IFC). The IFC does not, on its own, contain the airflow tables, blower profiles, and configuration values that tell it how to run this specific furnace — that information lives on a small electronic model-data card (often called the memory card) that plugs into connector P6 on the control board. When the IFC can find no valid model data from that card and none on the communicating network either, it posts d1 and refuses to operate in any mode.

Because the model data defines blower operation for this variable-speed ECM furnace, running without it is not possible, so d1 is a full shutdown: no heating, no cooling, and no fan. This sets it apart from the related standby codes on the same board. Code d4 (No Valid Model Data on Memory Card) appears when the card is bad or absent but a valid copy of the data still resides in the furnace microprocessor, so the furnace keeps running and only flags the issue in standby. Code d6 (Horsepower Conflict on Memory Card) likewise lets the furnace run on the microprocessor's data. d1 is the more severe case where no usable data exists at all, so nothing runs.

The most common trigger is a control board or IFC replacement in which the original card was not moved over to the new board, or was lost. A missing card by itself will show d4 instead of d1 when model data is still available on the network, so seeing d1 specifically points to model data being unavailable from every source. A corrupted card that also lacks any valid backup data can produce the same dead condition.

Recovering from d1 means restoring valid model data. A technician either locates and reinstalls the furnace's original card at P6 or orders the correct replacement card for this exact model (Rheem sources these through ProStock). Fitting a card from a different furnace will not correctly resolve the fault and can lead to other mismatches such as code d6.

What You'll Notice

Common Causes

Cause Likelihood DIY?
Memory card missing from furnace control connector P6 Most common ✗ Call a pro →
Memory card disconnected during furnace control replacement Common ✗ Call a pro →
Memory card lost or not saved when furnace control (I.F.C.) was replaced Common ✗ Call a pro →

How This Is Diagnosed

A technician first inspects connector P6 on the IFC to see whether the model-data card is present and fully seated. If the card is missing, they determine whether valid model data exists anywhere else — a missing card with data still on the communicating network would post d4 instead, so a true d1 indicates no usable data from any source. If a card is present, it is checked for corruption or for being the wrong card from another furnace. The fix is to reinstall the furnace's original card, or order and install the correct replacement card for this specific model, before power is restored and the code cleared.

When to Call a Professional

This code involves components that are not homeowner-serviceable, so have a licensed HVAC technician diagnose and repair it. Keep in mind:

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Frequently Asked Questions

What is the model-data card that d1 is complaining about?

It is a small electronic card that plugs into connector P6 on the R96V control board and stores the furnace's blower and configuration data. Without valid data from it (or another valid source), the IFC cannot run the variable-speed blower and shuts the furnace down.

Why did d1 appear right after my control board was replaced?

The model-data card is normally transferred from the old board to the new one. If the card was not moved over or was lost during the swap, the new IFC has no model data and posts d1. A technician needs to install the correct card.

What is the difference between d1 and d4?

d1 means no valid model data can be found from any source, so the furnace is completely shut down. d4 means the memory card is bad or missing but the microprocessor still has a valid copy, so the furnace keeps running and only shows the code in standby.

Can I just buy any replacement memory card?

No — the card must be the correct one for this specific furnace model. A card from a different furnace will not properly clear d1 and can cause a horsepower mismatch (code d6). Replacement cards are sourced by a technician through Rheem's ProStock, and pricing and availability vary by region and supplier.

Sources

  1. Installation Instructions for 4 Position Condensing Two-Stage, Communicating Gas Furnaces w/ECM Blower (-)96V Series & (-)(-)96MDV Series

✓ Verified against manufacturer service manual — March 2026