Error Code 68
High

Ruud U96VA0702317MSA Error Code 68: No Blower Communications

TL;DR
Code 68 means the Ruud U96VA's control board lost communication with the variable-speed blower motor, shutting the furnace down. Usually a wiring problem — a technician should check the connections and motor.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code 68 Mean?

Code 68 on the Ruud U96VA0702317MSA means the Integrated Furnace Control can no longer communicate with the blower motor. This model's ECM (electronically commutated) variable-speed blower relies on a data link with the control to run; when that link breaks, the furnace shuts down.

If it happens during heating, the gas valve closes immediately, the inducer finishes its post-purge, and the furnace stops. No heating, cooling, or fan is possible until communication is restored. It is a communication failure rather than the mechanical motor failure of code 61, though a completely failed motor can cause both.

The most common cause is disconnected or damaged wiring between the control and the blower motor. Other causes include no line voltage reaching the motor, corrupted motor data on the memory card, or a failed motor. Checking these connections, the P.F.C. choke, and the motor is technician work.

What You'll Notice

Common Causes

Cause Likelihood DIY?
Disconnected or damaged wiring between control board and blower motor Most common ✗ Call a pro →
Catastrophic motor failure Common ✗ Call a pro →

How This Is Diagnosed

Because a broken communication link is usually a wiring problem, a technician checks the wiring and connectors between the control and the blower motor for damage or disconnection, and confirms line voltage is reaching the motor.

They also check the Power Factor Correction choke and the motor data on the memory card, and test the motor itself, since corrupted data or a failed motor can also break communication.

When to Call a Professional

This code involves components that are not homeowner-serviceable, so have a licensed HVAC technician diagnose and repair it. Keep in mind:

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Frequently Asked Questions

What is the difference between code 68 and code 61?

Code 68 means the control lost the data connection to the blower motor, while code 61 means the motor physically cannot run; both shut the furnace down but point to different repairs.

Can bad wiring alone cause code 68?

Yes — disconnected or damaged wiring between the control board and the ECM motor is the most common cause, though no line voltage, corrupted motor data, or a failed motor can also break communication.

Sources

  1. Installation Instructions for (-)96V Series & (-)(-)96MDV Series

✓ Verified against manufacturer service manual — March 2026