Error Code 31
High

Payne PG95ESA Error Code 31: HPS Pressure Switch Did Not Close or Reopened

TL;DR
Code 31 on your Payne PG95ESA means the inducer housing pressure switch (HPS) did not close, or reopened, so the control can't confirm safe draft. Common causes are a blocked vent or condensate drain and a weak inducer motor. If it stays open too long the furnace locks out for 3 hours; a technician should diagnose it.
Disclaimer
This article is for informational purposes only and does not guarantee the accuracy or completeness of the information provided. Always turn off power and gas supply before attempting any repairs. If you smell gas, leave immediately and call your gas company. Consult a licensed HVAC technician for diagnosis and repair. Any actions taken based on this information are at your own risk.

What Does Code 31 Mean?

Status code 31 (three short flashes followed by one long flash) means the inducer housing pressure switch — the HPS — did not close when the inducer started, or closed and then reopened. This switch is the control's proof that the inducer motor is pulling proper draft before and during combustion. Without that proof the furnace will not light, and if the HPS stays open for an extended time the control locks out for 3 hours before retrying.

Because the PG95ESA is a condensing furnace, its venting and condensate system are tightly linked to this switch. The manual's causes for code 31 include a blocked or restricted vent pipe, restricted condensate drainage or a plugged collector box, a defective inducer motor that can't build draft, excessive wind at the vent terminal, inadequate combustion air supply, low inlet gas pressure (where a low gas pressure switch is used), and cracked or disconnected pressure switch tubing. Many of these are venting or drainage problems specific to a high-efficiency, condensing design.

This is a "did not close" fault. It is the opposite of code 23 (a pressure switch that did not open), and it is closely related to code 32, which is the same failure on the collector box low pressure switch (LPS). Diagnosing draft, venting, condensate, and the inducer is professional work.

What You'll Notice

Common Causes

Cause Likelihood DIY?
Blocked or restricted vent pipe or condensate drainage Most common ✗ Call a pro →
Defective inducer motor not creating sufficient draft Common ✗ Call a pro →
Excessive wind at vent terminal Common ✗ Call a pro →
Inadequate combustion air supply Common ✗ Call a pro →
Blocked condensate drain or collector box Common ✗ Call a pro →
Cracked or disconnected pressure switch tubing Uncommon ✗ Call a pro →

How This Is Diagnosed

A technician works down the draft path. They confirm the inducer runs and check the vent and intake pipes for blockages, sagging, or obstruction, then check the condensate drain and collector box for restriction, since backed-up condensate can keep the HPS open. Pressure switch tubing is inspected for cracks, kinks, or disconnection.

If venting and drainage are clear, they measure the inducer's draft and evaluate whether the motor is producing enough pressure to close the switch, and verify the switch itself responds correctly. These checks span the vent system, condensate drainage, inducer motor, and pressure switch — professional diagnosis rather than a homeowner task. Clearing an obviously blocked outdoor vent terminal is the most a homeowner should attempt, and only if it can be reached safely.

When to Call a Professional

This code involves components that are not homeowner-serviceable, so have a licensed HVAC technician diagnose and repair it. Keep in mind:

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Frequently Asked Questions

What does code 31 mean on a Payne PG95ESA?

The inducer housing pressure switch (HPS) did not close or reopened, so the control can't confirm the inducer is establishing safe draft. Common causes are a blocked vent or condensate drain and a weak inducer motor.

Why does a clogged condensate drain cause code 31?

On this condensing furnace, backed-up condensate in the collector box or drain can raise pressure and keep the pressure switch from closing. Clearing the restriction is part of the diagnosis, which a technician should perform.

How is code 31 different from code 32?

They are the same type of fault on different switches. Code 31 is the inducer housing pressure switch (HPS); code 32 is the collector box low pressure switch (LPS). Both share similar venting, condensate, and inducer causes.

Sources

  1. Payne PG95ESA Installation, Start-up, Operating and Service and Maintenance Instructions

✓ Verified against manufacturer service manual — March 2026